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Example engagement · Fintech & Financial Services

AI Alert Triage for Transaction Monitoring

A triage layer that gathers context for every alert, ranks it by risk, drafts the investigation narrative and lets analysts close obvious false positives in seconds.

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22 → 6 min
Average handling time per alert
-70%
Alert backlog in 8 weeks
100%
Dispositions still made by analysts
Profile — Payments company, about 6,000 monitoring alerts a month, 7 analystsTimeline — 10 weeks to productionTeam — 3 engineers + 1 data scientist
Representative engagement: a composite of the AI work we deliver in this industry, not a named client's project. Figures are the outcomes this kind of build typically delivers, and they are the targets we agree and measure in a pilot before scaling.
The problem

More than 90% of alerts were false positives, but each still needed a person to pull customer history and write a note. The backlog grew every month.

What we build

The approach.

  • 01Analysed a year of closed alerts to learn which patterns were consistently benign.
  • 02Assembled customer, counterparty and transaction history automatically for every alert.
  • 03Ranked alerts by risk and drafted a narrative an analyst can accept or edit.
  • 04Kept every disposition with an analyst and logged the AI's reasoning for examiners.
Where the AI works

Claude summarises the alert context, compares it with similar past cases and drafts the disposition note with its reasoning, for an analyst to approve.

Claude APIPythonSnowflakePostgresCase management API
Proof, not promises

How we measure it.

Handling time and backlog come from the case management system. Ranking quality is checked weekly against analyst dispositions on a held-out sample.

Questions

Before you ask.

The analyst owns every note and disposition. Beyond Technologies logs what the AI saw and suggested, so the audit trail is clearer than before.

No. It works on alerts the existing rules produce. Rule tuning stays with the compliance team, informed by the patterns the triage data shows.

Let's put AI to work in your business.

A 30-minute call. You bring the workflow or the roadmap — we'll tell you what's feasible, what it costs, and what we'd build first.

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